Feedback
Don’t stop at testimonials. While testimonials help to generate new business through massively increasing your conversion rates, feedback will help you to keep your existing clients longer. Do you spend enough time and effort asking your clients for feedback on the products or services you provide them with? Is it something you would like to do, but you simply struggle to find the time?
Once again, we understand! Your existing clients (just like ours) are your most valuable asset. Fail to keep them happy, and while you are putting new business in the top, you are losing existing clients out of the bottom. Since it takes a lot more effort and cost to gain a new client, can you afford to ignore your existing ones? You will no doubt know this, but again, time is short and how can you justify spending time on ‘feedback’ when you have work to do for your clients that they want yesterday!
Testimonial Maker™ takes the time and effort out of this too. The system will ask four questions that you input and change as often as you like. Your client can give you as little or as much feedback on each question as they choose. The great thing is, you will receive the feedback before your client builds this potentially small and easily fixed concern, into a major problem. Most businesses lose clients due to small issues that became big problems simply because they were ignored. Now, you can avoid this. Testimonial Maker™ automates this intelligence gathering so that you can keep more of your clients happy. As a result, they will stay longer, spend more and refer you to others without being asked!